Version: 1.2
Date: June 25, 2018

We think it is important to carefully handle your personal data. That is why we process your personal data in accordance with the General Data Protection Regulation (GDPR). We would like to inform you through our Privacy Policy about the way in which we handle the collection of information about the users of our website. By using the website you agree with the following conditions.

Our data is an initiative of OliNo Energy BV
De Koolhof 8
5502 RH Veldhoven
Chamber of Commerce: 17205823

Processing personal data

By processing personal data we mean: collecting, recording, organizing, storing, updating, modifying, retrieving, consulting, using, bringing together, linking together, as well as protecting, deleting or destroying your personal data.

Purpose processing

We use your personal data to be able to create valid accounts, send invoices (if applicable) and to provide support.

What personal data do we process?

Personal data that we process when creating an account or posting a comment are:
– First and last name
– E-mail
– Website (optional)

When using a commercial service, we register the following personal data:
– Company name
– Contact
– Address
– Postal Code
– Place
– Phone
– E-mail
– Website
– Bank account holder (optional)
– Account number IBAN (optional)

Who process my personal data?

The data is only processed internally by

Where do we store your data?

We process personal data on web servers. The web servers of are located at Amazon in the USA.

How do we secure your data?

To secure your personal data, we have taken appropriate technical and organizational measures. The choice of these measures is based on the available technology, the implementation costs, the type of personal data that we process for you and the associated risks. We strive to ensure that these measures meet the requirements in article 32 of the AVG. For example, our website has an SSL certificate, use a firewall to prevent abuse.

We realize that security requirements and technology are constantly changing. That is why we are committed to continuously evaluate and, where necessary, strengthen, supplement or improve the measures we have taken on the basis of this article.

What do we do to keep your data secret?

We are obliged to keep all personal data that we process for you secret from others. This involves the data we receive from you. We will discuss the following about this:

We guarantee that all our employees comply with this duty of confidentiality. This involves employees in the broadest sense of the word, including trainees and freelancers.

This confidentiality obligation does not apply:

  • if you have explicitly given permission to share certain personal details with others; or
  • if there is a legal obligation to provide certain personal data to another body or person, for example to the public prosecutor’s office.

What are your rights?

Do you want to know exactly what personal data we have processed from you? Send an e-mail to with the request to view your data. You will receive a response to the request within four weeks at the latest.

Are your personal details incorrect, incomplete, irrelevant for the purposes for which they have been processed or otherwise contrary to the General Data Protection Regulation (AVG) or other legislation? Then you are entitled to correction of your personal data. Correction involves the improvement, addition, removal or protection of your personal data. You also have the right to object to the processing of your personal data, the right to withdraw permission you have given and the right to data portability. Send your request to You will receive a response to the request within four weeks at the latest. We would also like to point out the possibility of submitting a complaint to the Dutch Data Protection Authority.

Use of cookies

Cookies are small pieces of information (files) that a website leaves on your computer, tablet or mobile phone. The website instructs the web browser with which you view websites (eg Google Chrome) to store these cookies on your device. uses essential and analytical cookies. According to the law, we may store cookies on your device if they are strictly necessary for the use of the site. We require your permission for all other types of cookies.

Essential cookies

These essential cookies ensure that this website functions properly. Because these cookies are strictly necessary, you can not refuse them without affecting the operation of the website. You can block or delete these cookies by changing your browser settings.

Analytical cookies

We use analytical cookies for Google Analytics, so we gain insight into how visitors use our website. With this data we can further optimize our website to improve the user experience. You can prevent your data from being used by Google Analytics by the following Google Analytics Opt-out Browser Add-on .


We request minors (under the age of 18) not to provide personal information. Minors may only use the services of together with their parent (s) or guardian. The parent (s) or guardian must then give permission for the personal details of the minor.


For your convenience, we have included hyperlinks on our website to third party websites. We would like to draw your attention to the fact that if you visit these websites, the privacy policy of these third parties, and not, is applicable to the activities that you perform on these websites and the information you make public there.

Changes reserves the right to change this Privacy Policy. These changes will be announced on our website. If you continue to use our website after adjustment, the adapted Privacy Policy will apply to this use.

Applicable law

Dutch law applies to this Privacy Policy.